1. Completion of jewellery will take a minimum of 1 to 2 months upon confirmation or order unless other wise stated.
2. Express delivery available upon request
3. All quotations are valid for 14 days due to fluctuation in gold / silver / palladium prices
4. Price(S) quoted are subjected to change at any time , should there be an unprecedented fluctuation in gold / silver / palladium prices.
5. Price(S) for each item varies from individual to individual depending on the amount of gold / silver / palladium used.
6. Upfront payment of 50% of the total invoice amount is required for confirmation of order
7. Balance payment is required in cash upon collection of item
8. 50% initial deposit is non-refundable.
9. Gem By Gems reserves all the rights to cancel any order should there be unforeseen circumstances and the initial 50% deposit payment will be refunded accordingly within 14 days of notification
10. Gem By Gems and its staff will not be held liable in any way for any damages , loss . or inconvenience caused
11. Gem By Gems terms and conditions are subjected to change without prior notice
12. All customers are expected to read and agree to the terms and conditions before confirmation of orders.