Friday, September 21st, 2007

Testimonials

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Customer Service and Satisfaction are our number one priority. Please read what some of our satisfied customers had to say about us We would love to hear your feedbacks and experiences. Email us at gembygems@hotmail.com



It took us some time to pen our thoughts, as no words can describe how truly delighted and appreciative we are after entrusting GBG to have our wedding rings made. An excellent service both Hussein & Yanni have rendered! They have made our decisions so much easier and we must admit that they are passionate and sincere about their business. Never have we come across such friendly and easy-going people who not only want to sell their products, but who we’d love to keep in touch as friends!

We are thankful that Aisyah’s ring was beyond GORGEOUS! Turned out much better than the sample picture! No doubt, am looking forward to Yanni’s (which I hope, she’ll still have it for her wedding ring in a mixture of yellow&white gold instead!)
Even Farha’an who initially insisted on not having a wedding band had succumbed to getting one(in fact, too many designs to choose from and spoilt for choice!)

Bottom-line, no regrets but lovin’ it! Insyallah, we will spread the love around and hopefully our friends and family members will also engage GBG to have their rings customized/made in future.

Till then, to many more successes and we hope to see you soon!

Love,
Farha’an & Aisyah




A wedding ring is definitely the most important accessory of that special day - and what makes it better is when you simply cannot stop gazing at how beautiful it is. It took us almost 3 weeks to finalize the diamond cut, size and design of the rings, but both Tanweer and Yanni were extremely generous with their patience and support. The end result was definitely worth all of it!

Tanweer also surprised us by engraving Zafer’s name on the rings! Zafer on one, Amir on the other! If we were talking about customer service here, I’d give them full marks. I must say that I’m awfully excited to wear my extremely gorgeous rings in October and I’m already planning to get new pair of couple bands from them!

Thank you GemByGems, and thank you Tanweer & Yanni.

Best Regards,
Shalina & Zafer Amir




First and foremost, I would like to thank both Tanweer and Yanni for the magnificent customised rings that I ordered months ago. I must say I really love it as it really catered to the design that I wanted. No doubt diamond on a tension setting can be very risky (I got to totally agree with this), but the outcome is exquisite. Price wise is reasonable. They were very attentive to my requests and very patient with my indecisiveness. What I like best about GBG, is the service both Tanweer and Yanni has rendered to me. Despite the fact that my order came in at the very last minute, but I was impressed and thankful to them both when I received the rings within the short period of time, just before my Birthday. They also went an extra miles to get my ring resized and the diamond fixed when it came off once. Was very delightful to know that the size of the diamond had been changed by 0.1 carat bigger at no extra cost. What more can I ask from GBG? Their designs are unique and their service is excellent, even better than those in the jewellery outlets. Thanks once again guys.

Hiffy




Dear GemByGems,

I would like to take this opportunity to thank you for the most gorgeous men’s ring that you could offer!! We heard about you from a friend who recommended us and We felt in love with the designs from your website. You guys are also the most genuine pple we’ve met! That is very important as We could trust you in giving us the best results, which gembygems did!!
I would definitely recommend gembygems to my friends and family..the service is very efficient and the quality is superb! What more can we ask for :)
MY fiancé and I will support gembygems all the way!!! Looks like we’ll be getting more jewelleries from you in the future ;)

With full of love,
Noretta Jacob and Roslee Sulaiman




We were very excited in getting our wedding rings. We wanted something unique and different but within our budget, we couldn’t find such rings that fits the criteria. Then we came across Gem by Gems on facebook and was very excited after seeing some of their recent works of art. We decided to have our rings custom made to the design of Montblanc 4810 collection rings. We sent a quotation to them and was surprised that not only was the price within our budget, they even quoted higher diamond quality than of the original product. We met with Hussain and Yanni and they were very friendly and made sure we were comfortable. Four months later, the rings were ready and to our astonishment, it was very similar to the original Montblanc rings if not exactly the same! They even offered us after sales services and gave vouchers for future use! We must say, the level of service and quality of the rings were beyond our expectations and definitely surpasses the standards of retail shop. Four thumbs up from us!

Shahdat & Kashah




Hello guys,

We are really happy with the outcome of the wedding band! It’s bling! Bling! =) Also we are happy with services that has been very accommodating to our needs. The only minus point is the ring’s box (maybe it should be more trendy?). However, continue to keep up the good work and we wish you all the best in your business!

Thanks Hussain & Yanni!

Love,
Fairuz & Aisha :)



Both of us have the very bad habit of doing things at the very last minute. The same happened when we were looking for the ring. When we finally contacted Tanweer and Yanni to discuss about the ring approximately 3 months before the wedding, we were not sure if they are able to commit due the short time. However they assured us that the ring will be ready in time for the wedding. To our surprise, a month later Tanweer contacted us saying that the ring is ready for collection.The ring was beautifully done and exactly as we imagined it to be.

Thank you to both Tanweer and Yanni for the wonderful service and the beautiful ring which we cannot wait to wear on our wedding day!!

Zaemah



Dear Gem By Gems,

Big thank you to you guys for making our dream ring a reality! Though we had put you in a rush to meet our dateline, we were ultimately grateful and fully satisfied with the end product. The design was exactly what we had discussed, the price suited to our budget and the collection date was as promised. We were never in doubt in Gem By Gems professionalism, customer service and craftsmanship. Thank you once again and all the best to Gem By Gems!

“Customise Your Celebration Rings With Them!!” *bling bling*

Zaki & Wati



Dear Gem By Gems

When the time for my fiance and I to scout for our wedding bands, we went to Most of the Jewelry Shops around. We saw and tried on many rings but none of them caught our eyes and cater to my fiance’s size.

At Gem By Gems, they not only let us mix and match our wedding rings. We are able to be creative and have a little add ons here and there to make it our own. Plus they will make it according to our finger size.

Thank You Hussain & Yanni!!! You all are the Best!!!

Love,
Kamar and Farhana



To Gem By Gems,

Just wanna say what wonderful jobs you guys have done in making our wedding bands. Its more mind blowing than what we expected. Now I can proudly say that Gem By Gems are part of our wedding bliss.

Thank you for being such nice people to deal with. Simply accomodating since the beginning. Your patience in guiding us to choose the right wedding bands is simply outstanding. Gem by Gems are definitely worth being recommended to friends and lovers!

Thanks guys,
Esham & Linda



When it came time for me and my fiance to buy our wedding bands, we went to EVERY SINGLE Jewellery shop we saw and tried on many rings but none caught our fancy. I had been blog hopping for a while and I bumped into the GemBygems.com site. Being a lover of all things bling, I drooled over the many many designs that were on display. We decided to look online for ring designs and found one that we both liked. It was a design that we had not seen in any of the local shops. I emailed GemBygems.com and attached a picture of the ring and waited eagerly for a reply. The pricing i was quoted was very reasonable and we decided to meet up for further discussion.

Needless to say, we were sold the moment Hussain and Yanni met us at our preferred location. They were very friendly and knew a lot about rings. They took note of every tiny detail that we wanted (ring size, thickness, width, diamond placement, setting, finishing) and shared with us their ideas as well. They didn’t even mind when my fiance and I spent a long time just pondering over the finishing of our rings (rose gold, matte, polished, 14K, 18K - they can do everything!!) Hussain took the time to measure our sizes and advised us on the diamond size that would fit the design best. Our first meeting was a blast and we were sure Hussain and Yanni will be able to make the rings we wanted.

My future MIL gave me her ring as a present and told me I could use her diamond if I didn’t like the original setting so I asked Hussain if it was possible to use our own diamond for my ring and he immediately said it was fine. (Which jewellery shop would let you use your own diamond in their setting?? none- cos we had enquired about it before!) With Gem By Gems, everything IS possible. We met up again at our location to pass them the diamond and ended up playing with Hussain’s many diamond tools. These guys are not your off the mill sales people who just want to do business, they treated us as friends and yet again, we were assured our decision to deal with Gem By Gems was a brilliant move!

Within 2 months, our rings were ready. We met Hussain and Yanni to collect our rings (at our location). The suspense was unbearable and we were very pleased to see our rings finally! The craftsmanship was impeccable. Every detail was looked into. My fiance was very surprised (and happy) when Hussain told us that he managed to set bigger diamonds for my fiance’s ring (at no additional cost). The night was spent with us admiring our rings in pure glee.Our family members loved the rings too

We can’t wait to show off our rings to everyone once we get married. Picking Gem By Gems to custom make our rings was a decision we are both very happy with. No regrets! Gem By Gems will definitely be getting more orders from us in the future!
-end-
p.s It was fun meeting u guys again. We will be mailing u our wedding invite in a few months time ok!

Cheers,
Farhana & Alif



I was planning to propose to my girlfriend earlier this year and I because I am in a creative industry I insisted that the engagement ring be something unique. The problem was finding someone which could customise a ring for me. I approached Hussain and Yanni after stumbling upon their website online and arranged for a meeting to discuss my plans.

They told me of the limitless possibilities in which I could design the ring and after the first meeting I went back and started to sketch out my “one of a kind”engagement ring design. A couple of months later I met up with them again to discuss my rather unique design. Hussain patiently tried to understand my messy sketches and after an hour or so of discussion we finally finalised the design and the deposit was paid.

About two months later Hussain informed me that the ring was ready (two weeks ahead of time for my proposal). It took a while for my fiance to warm up to the unique design of the ring but once I put it on her finger (it fit like a glove by the way) she couldn’t stop staring at it. I don’t know what it is about the ring but it really gleams on her finger, it’s not just the diamond, but the ring itself. Everyone who has seen the ring loves it and are fascinated with the meaning behind the ring and are even more fascinated that you can actually customise it to such an extent.

From start to end, Hussain and Yanni sat down with me over 4 sessions spanning over half a year, all just for this ring. I’m truly grateful to them for their help in making my engagement ring unique and I’m looking forward to asking them to craft our wedding bands in the near future.

Thanks again!
Ervine



They say good things are hard to come by. Once, I believed in that saying when searching for diamond earrings until I was recommended by a friend to contact Gem By Gems. My search ended and I left it to good hands of Mr. Hussain and Ms.Yanni.

My experience was a bliss. The warm service I received from Hussain and Yanni was something I do not receive in my favourite jewellery store. I was critical with the diamonds specs and the craftsmanship of the ear studs but they reassured me and delivered it beyond my expectation (I didn’t expect it turned out into a huge pair!). The result was just the way I had envisaged. So, now I have a set of bling bling to brighten up my face on my glamorous evenings.
My heartiest thanks to you. I wish Gem By Gems all the best in this business and many happy returns. If anyone wants their dreams come true, Gem By Gems is the answer. May God bless you both, Hussain & Yanni.

Best wishes,
Norasyikin



I am pleased and satisfied with the services provided by Yanni and Hussain of Gems by Gems. They were absolutely efficient and reliable. It took me a long time to decide on that perfect wedding band, it had to be Special. I had a lot of choices and ideas, I admit I was a little indecisive and a little fickle-minded but yet they were both kind and patient enough to hear my thoughts and also gave me ideas and advice on the pros and cons of the certain designs in mind. They were in indeed very knowledgable of their own products. After all the fuss and decision making, I confimed the order of my ring and about 2 months later, I was so happy that the ring turned out to be so much more beautiful than I imagined it would be. Wormanship is flawless, plus the price is so reasonable you could never get both designs and prices in any other commercial jewellers. Thank you so much Gem by Gems team.

From,
Nuryani.



Gem By Gems provides ALL their customers the top quality products & services. My husband & I never regretted purchasing our wedding rings & my Crown from them. In fact we even told our friends NOT to go to retail outlets to get their wedding rings!! But then…we can’t stop them if they insist on going right?? But of course, as a sales person, I learned that not many business owners or sales person adopt the “no fear of loss” attitude. Their “no fear of loss” attitude only proves 1 thing…& that is their very CONFIDENT of the QUALITY of their products & services that they are providing to others because not once they hard sell their products to me & my husband.

My husband & I can’t think of any complain against them. They even gave us the time to think over before we make our purchase & they really work within our budget. After our wedding, my husband & I received a lot of compliments & praise for our beautiful rings & of course, my crown!! So I would also like to take this opportunity also to thank them for their wonderful services & company they had provided to us. Just like Roni said, we couldn’t get married without you guys!!

Cheers,
Diyana.



My fiance was always telling me to check out their website and the designs that they are capable of making. After doing so, I was like ” Are they serious ? ” Its like they can make any design in and out of this world. I was still not convinced of their work but after what they did to create the perfect Lord of The Ring Silver Crown for her. I was truly and finally convinced that I’m gonna place an order with them. Meeting was always a convenient place for us, near our home. They were open to discussion and criticism. The design given to them was intricated but the work was completed in like less then 2 mths, was more like 1 month or so. The final product is Way Way above my expectations and the price was of course very reasonable, based on the workmanship and the quality of the diamonds. I would recommend them to anybody, anytime. They really did “Make My Dreams Come True”. Thanks Guys. ;)


Rock On,
Roni



Being an arty farty Show Stars, the cut on the glass shelves didn’t excite us as much. We wanted something different and not the norms “off the shelves” seen through the glass panels of retail outlets. I for one, often blog hopped to Gem By Gems website to check out their latest collection, etc. (Got the link from Yanni’s blog) and definitely there’s a touch of class to it that attracted my attention.

Knowing that Arin loves customized products, I began to send Arin the pictures of rings that he might like. Few of the designs caught his eyes.Since our Solemnisation theme is going to be ‘Black and White’, we thought it will be cool to have our rings to have a touch of ‘black’ too. Hence we chose the “White Gold Black Diamond Wedding Ring” for mine and “Silver Men’s Onyx Ring with Diamonds” for Arin.

Hussain and Yanni were practically themselves that evening. They’ll listen to our ideas and at the same time implemented theirs. We chatted like we’ve met for a long time, and we even played with Hussain’s “Jewel’s toys”. We also got to learn new things about diamonds, its carat, cut clarity and etc. Gem By Gems are a friendly bunch, a walking Diamond Wikipedia and a very understanding bunch. They designed us something we can say is worth it for our budget.

We met up and collected our rings less than 2 months after our order and we LOVE it! Though the “Good and Bad news” part kinda alarm us at 1st, still it was worth it. The carat we initially chose for my black diamond was not available, but Hussain and Yanni worked it all out and gave me 1.4ct Black diamond instead and even added 2 extra diamond on the side. I LOVE IT!

Thanks again to them for their prompt delivery and action, professionalism with a touch friendliness. We’re really honoured and thankful to the humble team of Gem By Gems. Thanks again to them for their prompt delivery. Truly the rings are now members of the ShowStars.Inc family.

We love our rings so much. Quote “They can do anything, customised to your needs, Affordable and Prompt. There’s no Gimmick!”

Peace and One love, Nurul and Arin Hirata
www.showstarsinc.com
ShowStars.Inc



“The design for men’s rings are very limited out there and when we saw the designs that Gems by Gems had to offer, we were excited. They were able to customize ring designs to suit the customers’ preferences.

Aside from their wide collection, both Yanni & Hussain are very professional & they know their products well. They were able to respond to our many queries & were very honest about the type of materials, diamonds sizes and cuts available at that point of time before we made our decisions.

No pressure from them and very friendly people. And we’re very sure this won’t be the last time we engaged their services. Will definitely recommend them to those who want something unique with quality.”

-Hadi & Hawa-



I’ve known Tanweer Hussain for quite a while now. When he informed me of his business I decided to take the plunge and trust him with customising my first ring from Gem By Gems for Fai’s birthday. Indeed, my trust in him paid off. Soon, I was ordering my second ring from him. My engagement ring. When it comes to choosing my engagement ring, I actually did a lot of scouting. Going in and out of other jewellery stores enquiring if they offered a ‘Princess Cut Diamond Solitaire’, most answered no and some do customisation but the price was over our budget. So, in the end we settled for Gem by Gems. We received both a good offer and a good service. One thing to note as well, Tanweer Hussain never hard sell any of his products to us. He simply oblige to our requests and let’s us take our time with our decision.

Cheers,
Fairoz D’Cruz & Nurul Albukhari



I got to know about Gem By Gems when I went to Pameran Pengantin last year. I was impressed with their designs & of course the pricing. I realised long ago that I could not get the kind of price provided by Gem By Gems if I were to buy from the usual jewellery retail outlet. But other than ordering my fiance’s wedding ring from them, I also order the Silver Wedding Crown. At first I tried looking for other resources to get that crown. I even wanted to made it myself. But I took the risk by letting Gem By Gems to do it for me.

Amazingly, it looked exactly as I had imagine from the movie Lord of The Rings. I never thought that they could do it at first but the crown turned out perfect. So I told myself that if Gem By Gems can make the crown, they can make ANYTHING. In fact I am intending to make replicas of a few of my gold jewellery heirlooms (for my gold pendants, chains, bangles) into white gold with them.

ONLY 2 reasons why people should buy/order their jewelleries from Gem By Gems

1) You can have ANY design for ANY jewellery you want be it bangles, rings & etc
2) Pricing is so much REASONABLE compared to buying from other jewellery retail outlet

Cheers,
Diyana



GemByGems was recommended to me by my colleague and close friend in school. I was really taken by their designs and I also liked the idea of being able to customize my jewellery. Out of curiosity, I decided to get them to quote me a price for a tri-colour rolling band ring. The quote which came back was really reasonable and I decided to buy the ring from them.


Though the packaging is simple,the design and the workmanship of the ring is truly commendable. Hussain had assured me that what I would receive would be exactly as what was pictured on the website. Though I had my doubts at first, these doubts were laid to rest with the collection of my ring. I remembered the simple and fuss-free experience I had and resolved to do further business with them.

Fast forward about a year or two later and I’m thinking of getting an wedding bands that suited us. Though we liked the designs, the sizes were not to our preference. This was easily solved when Hussain helped us customise the ring widths to our liking. The part that suited thekiasu Singaporean in me was when we realised that we would only be paying for the amount of gold used in our rings.There is no “one cost fots all sizes” kind of pricing. Hussain and Yanni really have a lot of patience. The way they sat us down and went through the process of deciding on our rings with us really shows their goodwill and genuine desire to leave their customers with the best possible shopping experience.

I’d really like to thank both Hussain and Yanni for all their help thus far. Thank you for making the process of getting our dream rings a great experience! :)

Crystal Ling



I had trouble looking for a ring to match a previous ring my fiance had bought for our engagement. I wanted something specific and GemByGems was definitely very accommodating as they sat together with my fiance and myself discussing our options and choices. The warm service and the fact that they patiently sat with us close to 3 hours shows the importance they place in customer satisfaction. I am very satisfied with the end product because they gave me what I wanted and more. I recommend them to friends who want exclusive rings or who are looking for a ring but are unable to find one that would suit their needs. I would definitely purchase from them again :)


Dahlinar Jamil